Tom Thumb - Ridiculous
I got $15 worth of gas.... but I have a pending charge of $150! Why would you ever need to put $150 on hold???? ITS MY MONEY AND I WANT IT NOW. It's been 3 days now and it's still pending after my $15 has posted. Soooo WTF?
Tom Thumb is nothing but a bunch of thieves.
I went to get gas and i pumped only $25 in my tank. When i went to get food my card was declined and i noticed that y’all took $100 extra!!!! I want my $125 back now!
Tom Thumb - Rude manager!
Worst manager and customer care service.
For the last several weeks I have enjoyed some of the Signature Cafe soups offered by my Tom Thumb store on Cross Timbers Road in Flower Mound, TX. The other day I went to pick up a selection of Signature Cafe soups, and the cooler was nearly empty. I asked the manager...Read more
Tom Thumb - Pissed customer
A cashier quit in marathon without a notice. Then the district manager that the woman is having sexual incouters with hired her back as manager. The lady has been norhing but a cashier. So i want to know is this your company policy?
Upon entering store 8698 Skillman St dallas, I was stopped by security allen simmons stating that i must leave my backpack with him. With customers behind me,I was shocked and embarrased. He stated that 2 guys came into store and cleared the shelves of product into...Read more
I called store #39 for information about reloading money onto a prepaid visa and the associate on the phone said " I don't know" call back tomorrow. I asked if there was a manager or someone that would know on duty and she said"nope just me". I then asked what time a...Read more
I didn't like
- Customer service
Tom Thumb - Cashier issues
My husband wont even go to the store on bell lane if a certain cashier is there. He avoids him at all costs. Hes rude, opintionated, and can turn people away from this store.
i HAVE PURCHASED THIS ITEM BEFORE AND USUALLY GREAT. THIS TIME MEAT WAS SWITCHED FROM LESSOR QUALITY BEEF AND SOLD AS SIRLOIN. MY PAN WAS FULL OF FAT!! GROSS!! COULDN'T EAT IT. I TOOL PHOTOS IF ANYONE NEEDS TO SEE TO BELIEVE. REALLY ICKY. I AM SO DISAPPOINTED. AND NOW...Read more
Meadow Central Location - Dallas Texas This is a terrible store for so many reasons This is just another problem - - - Bought Nellies Key Lime Juice 2-7-18. Made entire pie, then with bad taste. Date on bottle was 7-20-17 !! 6-MONTHS OUT OF DATE. Got entire cost of...Read more
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