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June 5th- order online for pickup. Returned substitutes on pickup as I didn't want that. Did not receive refund and called 25 days later and finally got it processed.

July 1st order delivery for July 2nd. Driver called stating he is running an hour behind. Hence had to reschedule for July 4th. July 4th received call from driver @9:00 stating he is 30 minutes behind while I was with customer support making a complaint that I have not received delivery. Waited for 30 minutes and received A WRONG ORDER. UNBELIEVABLE!!!!

Monday groceries undelivered and Tom Thumb is generous to refund. How sweet!

I do not recommend ordering from Tom Thumb. I would try amazon prime or maybe walmart. This is not paid but genuine customer. Not promoting anyone.

Reason of review: Problem with delivery.

Preferred solution: Discontinue the delivery service or fix it.

Location: 106 N Denton Tap Rd, Coppell, TX 75019, USA

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